Monthly Archives

December 2019

International Franchise Association (IFA) 2020 Roundtables

By | Events
IFA Roundtables Header

Event: International Franchise Association (IFA)
Dates: February 8-11
Location: Orlando, FL

The International Franchise Association is the preeminent advocate of the global franchising community. We are pleased to be invited to host two roundtables at the annual convention.

Franchise Systems Operational Best Practices

Hosts: Jason Kealey, President, FranchiseBlast , David Hood, President, iFranchise Group
Date: Monday, February 10, 2020 from 3:00pm to 4:45pm
Location: Crystal Ballroom 2&3, IFA Conference

How to Engage Franchisees to Enhance System Performance

Host: Stefania Sigurdson Forbes, Sr. Marketing Director, FranchiseBlast
Date: Tuesday, February 11, 2020 from 8:00-9:45
Location: Crystal Ballroom GH, IFA Conference

Join us for these exciting roundtables so we can continue to learn together.



Request a Demo

Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

Sign-up for our newsletter

Interested in receiving franchise news and tips & tricks? Sign-up for our newsletter.

FOCUS Brands Sets its Sights on Best-in-Class Hospitality through Technology

By | Press Releases, Restaurant

Franchising Giant Empowers Thousands of Franchisees through FranchiseBlast

For Immediate Release: PRWeb

Toronto:

FOCUS Brands including Cinnabon®, Schlotzsky’s®, Moe’s Southwest Grill® and McAlister’s Deli® use FranchiseBlast Brand Consistency and Planning tools to delight both customers and franchisees alike. The best-in-class iconic, global foodservice brands will empower local restaurants through industry-leading mobile tools.

“We drive both hospitality and excellence for our brands,” said Steve Roach, CIO of FOCUS Brands. “That is done by getting thousands of little details right for our guests, which this technology will help us achieve.”

FranchiseBlast’s Brand Consistency software will allow Focus Executives and operations teams to identify and recognize top performers within the franchise network. Further, these tools assist with continued coaching and support for franchisees that require more attention including standards which need to be improved, audit averages, outstanding tasks and more.

At the same time, the brand is investing in Business Planning tools, enabling the franchisees and their business coaches to work together to set goals and achieve them.

“FOCUS is already a leader in the franchising community,” said Dean Hatzitheodosiou, Sr. Director of Business Development at FranchiseBlast. “We have had a fantastic working relationship over the past few years. These tools will help them maintain their elite position in our rapidly changing business environment.”

Embodying the entrepreneurial spirit, restaurant managers will also have the capability to self-assess their performance, rather than waiting for a franchise business consultant to do it.

“Our culture is all about equality, diversity, innovation and growth,” said Roach. “These tools will help us codify excellence in everything that we do.”

FOCUS Brands will continue rolling out new uses of FranchiseBlast’s extended suite of coaching tools into 2020. FranchiseBlast is also utilizing Artificial Intelligence (AI) to provide actionable insights to the brands based on their operational excellence evaluations.

About FOCUS: Atlanta-based FOCUS Brands Inc. (“FOCUS Brands”) is a leading developer of global multi-channel foodservice brands. FOCUS Brands, through its affiliate brands, is the franchisor and operator of more than 6,000 restaurants, cafes, ice cream shoppes and bakeries in the United States, the District of Columbia, Puerto Rico and over 50 foreign countries.

About FranchiseBlast: FranchiseBlast’s Scorecards, Franchisee Field Audit App and collaboration tools empower franchisors to achieve operational excellence and brand consistency across locations. Their user-friendly apps help strengthen and connect the franchise organization and are used by over 100 brands including Ballard Brands, Recipe Unlimited and Pita Pit.



Request a Demo

Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

Sign-up for our newsletter

Interested in receiving franchise news and tips & tricks? Sign-up for our newsletter.

5 Franchisee Coaching Tips for the Busy Holiday Season

By | Franchise Relationships

The holiday season is upon us and it is a fantastic time for family get-togethers and celebrating traditions closest to our hearts. Surprisingly, holidays can be a good time for franchisee coaching as well. It is a way for you to connect and engage the franchisees that you work with.

It is well known that social connections at work promote all kinds of positive things including:

  • Increased happiness
  • Less stress
  • Increased engagement and loyalty
  • Healthier life

Social connections and relationships with franchisees create even more of what they need to succeed, including motivation and adherence to the system.

1. Celebrate Accomplishments

The end of the year is a time of reflection. If you have a franchisee who has made a major accomplishment, why not recognize it? “Celebrating” can be a strong word for it, because recognizing accomplishments can be as simple as picking up the phone and saying “I just realized that you had your best year ever, congratulations.” Then, when the person is at the friend and family get-togethers, they will bring that feeling with them or maybe let the people around them know how good their business is going! You can also hand-write it in a card, or bring up an accomplishment on a group call.

2. Inspire Positivity

The holidays can be that breath of fresh air during a difficult period as a franchisor. This is an opportunity to turn that situation around. Model positivity in your demeanor and communications for the holiday, and the warm fires of holiday kindness could melt the coldest of hearts.

3. Cultivate Connections

Holiday get-togethers are a great way to create community. Although many franchise organizations are remote, you can encourage franchisees in the same region to meet, then share pictures with everyone else. You can also meet locally with the folks in your backyard.

4. Encourage Giving Thoughtfully

Secret Santas are an office tradition. Did you know that there is now the capability to do remote Secret Santas as well? Applications like Elfster can simplify exchanges like this, making it easy to manage, and create surprising connections. Having group goals to raise money for charity, with a matching promise from the head office for every dollar that the franchisees raise can also be a way to give thoughtfully.

5. Utilize a Wellness Challenge

Franchisors across the spectrum are embracing wellness challenges to bring people together. Typically done around the New Year, this can be a creative and motivating undertaking. This is not just something that your franchisees can be a part of, but staff and crew can be in it too. There are many ways to do wellness challenges, but here are a few examples:

  • Do a “step” contest where participants wear pedometers for a set amount of time.
  • Have a “menu” of activities that people can do to qualify, getting “points” for each one. For example, an activity can be walking up three flights of stairs, going to the gym, or having a salad for lunch.
  • Encourage walking clubs for sedentary workers. Have a “team prize” for the most dedicated group, such as gift certificates to their neighborhood athletic store.

Last Word

The holidays are full of rituals that differ by both family and tradition. But, the thing that all of them have in common is bringing people together. Creating these holiday initiatives with your franchisees can become holiday traditions before you know it!


Request a Demo

Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

Sign-up for our newsletter

Interested in receiving franchise news and tips & tricks? Sign-up for our newsletter.

 

FranchiseBlast has been Selected by Best Life Brands

By | Press Releases, Senior Care

FranchiseBlast technology will help Best Life Brands leaders empower franchisees

For Immediate Release: BusinessWire

Toronto, ON: FranchiseBlast, a complete franchise management solution, was recently selected by Best Life Brands, a multi-brand organization that includes ComForCare Home Care, At Your Side Home Care, CarePatrol and Blue Moon Estate Sales.

Best Life Brands will use FranchiseBlast’s mobile technology for coaching and planning tools, allowing the entire network to benefit from a greater emphasis on unit level economics. This means a focus on franchisee performance from both a top-line revenue perspective, and a bottom-line profitability standpoint.

“Forward-thinking franchisors want their field teams to be coaches, not cops,” said Jason Kealey, President and Co-Founder of FranchiseBlast. “Collaboration is the name of the game in 2020 and going forward.”

FranchiseBlast’s collaboration and planning tools are accessible via mobile device, and address a major pain-point across the franchising community. Best Life Brands believes this will create a nurturing environment for their franchisees and will foster healthy growth.

“Collaboration between franchisor and franchisees matter,” says Sean Kajcienski, CRO and COO of Best Life Brands. “These tools will help us create business plans together with the franchisees, and work collaboratively every step of the way.”

Best Life Brands will roll out the technology in early 2020.

About FranchiseBlast: 

FranchiseBlast’s Scorecards and Franchisee Field Audit Apps empower franchisors to achieve brand consistency across locations. The apps can be used by the franchise business coaches during their field visits or directly by franchisees themselves via self-assessments. Their user-friendly apps are used by over 100 brands including Focus Brands, Liberty Tax Service and Pita Pit.

For more information, contact Stefania Forbes at ssigurdsonforbes@franchiseblast.com or 647-971-7524.



Request a Demo

Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

Sign-up for our newsletter

Interested in receiving franchise news and tips & tricks? Sign-up for our newsletter.

Global Franchise: KPIs in Franchising

By | Partners, Sample KPIs
Global Franchise Logo

We are pleased to be featured by Global Franchise Magazine to discuss KPIs in Franchising.

In today’s business environment, which is both highly competitive and data rich, KPIs (key performance indicators) in franchising are becoming a must-have to succeed worldwide. The management style connected with KPIs is especially important in franchising. You are working with entrepreneurs, not employees. An entrepreneur, worth their salt, will be motivated to succeed and will draw on the “I’ll do what it takes” mentality. This situation sets the stage perfectly for managing via KPIs.

Traditional management talks about “the carrot or the stick” as the two sides needed to lead effectively. In terms of the carrot, KPIs motivate, especially when they are displayed together with leaderboards. Having regional leaderboards in a global organization can be especially powerful.

Read more now…



Request a Demo

Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

Sign-up for our newsletter

Interested in receiving franchise news and tips & tricks? Sign-up for our newsletter.