We love hearing from our customers about the usability of our product. Patrice Boulet, Product Influencer at FranchiseBlast is a big part of making usability a big part of the franchise field audit and performance apps. He has been with FranchiseBlast for almost 5 years, and works as the Product Manager.
In that role, he ensures that the FranchiseBlast development team builds the right thing at the right time and provides an outstanding experience to customers.
Here is a special Q&A with Patrice.
What do you do from day to day?
Patrice: “As a customer-centric organization, we try to gather as much feedback as possible from our users everyday to understand their needs. I ensure that we take into consideration their feedback in prioritizing features we’re going to roll out within our products roadmap. I translate my passion for into human-machine interaction into designing engaging user experiences to help people accomplish more with less while having fun.”
How did you get involved at FranchiseBlast?
Patrice: “I joined the company as a software engineer in 2014 based on a recommendation from an awesome research supervisor that also happened to be the supervisor of Jason Kealey, the President of FranchiseBlast.”
How do you think your colleagues would describe you?
Patrice: “A good listener and a dynamic individual who brings people together to solve problems..”
What are some causes that you care about?
Patrice: “As a surf enthusiast, I care about cleaning our oceans and making the planet a better place to live. While traveling around the world, I have personally experienced a few natural disasters in South East Asia. As a result, I try my best to help the people affected through disaster relief funds.”
What are you happiest doing when you are not working?
Patrice: “Surfing a shallow reef break in tropical waters on big swell makes my day. I have a passion for traveling and learning about new cultures which also translated into learning Muay Thai. I really enjoy practicing that sport.”
If we went to happy hour, what would you order?
Patrice: “I really appreciate well brewed triple IPA craft beer.”
If you could be anywhere in the world other than here, where would it be?
Patrice: “Follow the surf seasons in tropical weather and move from one coast to the other chasing the best surf breaks in the world.”