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Meet the Team

Meet the Team: Patrice Boulet, Product Influencer

By | Meet the Team
Patrice Boulet, Product Manager at FranchiseBlast

We love hearing from our customers about the usability of our product. Patrice Boulet, Product Influencer at FranchiseBlast is a big part of making usability a big part of the franchise field audit and performance apps. He has been with FranchiseBlast for almost 5 years, and works as the Product Manager.

In that role, he ensures that the FranchiseBlast development team builds the right thing at the right time and provides an outstanding experience to customers.
Here is a special Q&A with Patrice.

What do you do from day to day?
Patrice:
“As a customer-centric organization, we try to gather as much feedback as possible from our users everyday to understand their needs. I ensure that we take into consideration their feedback in prioritizing features we’re going to roll out within our products roadmap. I translate my passion for into human-machine interaction into designing engaging user experiences to help people accomplish more with less while having fun.”

How did you get involved at FranchiseBlast?
Patrice: “I joined the company as a software engineer in 2014 based on a recommendation from an awesome research supervisor that also happened to be the supervisor of Jason Kealey, the President of FranchiseBlast.”

How do you think your colleagues would describe you?
Patrice: “A good listener and a dynamic individual who brings people together to solve problems..”

Patrice Boulet, Product Manager at FranchiseBlast

What are some causes that you care about?
Patrice:  “As a surf enthusiast, I care about cleaning our oceans and making the planet a better place to live.  While traveling around the world, I have personally experienced a few natural disasters in South East Asia. As a result, I try my best to help the people affected through disaster relief funds.”

What are you happiest doing when you are not working?
Patrice: “Surfing a shallow reef break in tropical waters on big swell makes my day. I have a passion for traveling and learning about new cultures which also translated into learning Muay Thai. I really enjoy practicing that sport.”

If we went to happy hour, what would you order?
Patrice: “I really appreciate well brewed triple IPA craft beer.”

If you could be anywhere in the world other than here, where would it be?
Patrice: “Follow the surf seasons in tropical weather and move from one coast to the other chasing the best surf breaks in the world.”



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Global Franchise: 5 Minutes With Jason Kealey

By | Meet the Team, News

Global Franchise Header

We are so pleased to be featured in this month’s edition of Global Franchise. The article featured 5 Minutes with Jason Kealey. In the article, Jason discusses what he likes about franchising, his biggest challenges and how he unwinds. Here is an excerpt:

What affords you most satisfaction about your work?

I am passionate about making franchise operations the best that they can be. I think this is the best model in the world and there’s so much potential. I also love the people in franchising – this is a space that is all about relationships, and I am happy to have so many long-time friends in the community.

What aspect of your work offers the greatest challenges?

I think the most challenging portion of our work is that improving unit-level economics is such a diverse and multi-faceted challenge. There are endless paths our software could pursue and determining the most impactful paths we should address is a great challenge.

Read the whole article here.

Meet the Team: Michael Obas, Customer Success Specialist

By | Meet the Team

Michael Obas from FranchiseBlastOne thing that people enjoy most about working with FranchiseBlast is connecting with our Customer Success Team. We wanted to take an opportunity to do a special Q&A with our Customer Success Specialist, Michael Obas. Mike has been with FranchiseBlast for about two years, and has made a positive impact on our customers since day one.

What do you do from day to day?
Mike:
“My main focus is to support all of our clients with their questions, problems and requests. I work very closely with our team to ensure that all of our customers needs are met.”

How did you get involved at FranchiseBlast?
Mike: “After over 10 years working for a very large tech company, I found an opening at FranchiseBlast. I had never considered working for a small company but after researching and meeting the team, I felt it would be a wonderful place to work. I have been working at FranchiseBlast for a little over 2 years now and I feel lucky to work with such smart, dedicated and talented people.”

How do you think your colleagues would describe you?
Mike: “Hard working, loyal, quiet and reliable.”

Tell me a bit about yourself – where did you grow up and where do you live now for example?
Mike:“I was born in the Philippines but I have lived in Ottawa, Canada since I was 7 years old. My wife and I currently live in Orleans, a suburb of Ottawa. I am a huge animal lover and have two dogs and a cat. I follow Mixed Martial Arts, Formula 1 and the NFL (Go Raiders!) religiously. I’m also been a big fan of live music and try to see as many concerts as I can.

I’ve owned the same car for 20 years, a 1995 Volkswagen Corrado. My wife thinks I have an unhealthy obsession with it but it seems perfectly normal to me :).”

What are some causes that you care about?
Mike: “My wife and I care deeply for animals and animal welfare. I very much support all of the animal welfare agencies and the great work that they do.”

What are you happiest doing when you are not working?
Mike: “Spending time with my wife and animals, working on my car.”

If we went to happy hour, what would you order?
Mike: “Probably a rum and coke.”

If you could be anywhere in the world other than here, where would it be?
Mike: “In Thailand, doing volunteer work at the Soi Dog Foundation helping to take care of their animals in need.”



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Would you like to receive a demo of FranchiseBlast? We'd be happy to give you a personalized tour based on your needs.

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