CFA Roundtables: 12 Surprising Things You can Do on Your Next Franchisee Visit

Canadian Franchise Association
Event: Canadian Franchise Association (CFA)
Dates: April 4 – 6, 2020
Location: Montreal, QC
A visit from an Franchise Business Consultant (FBC) can stir up a lot for a franchisees. Some can see the FBC as a checklist-wielding intruder, while others may see it as a major disruption, like the Kool-Aid man bursting into the side of their operations when they are trying to get stuff done. While using your checklist is needed, why not provide them with some surprise value during the franchisee visit? Check out the tips below to learn more. In this session, you will learn: 
  • How to encourage excellence by judging people by their best days. 
  • What the Silicon Valley term “fail forward” means in the service context. 
  • What you can do to detect a lack of alignment between your manager and crew. 

In this interactive and engaging session, you will surely have a lot of takeaways to bring back to your team. 

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